1. Introduction

G Million Co., Ltd. (hereinafter collectively referred to as “G Million,” “the Company,” “we,” “us,” or “our”) has established terms and conditions for the use of its services. The Company places great importance on its users. The Company’s services include any services provided through software, platforms, websites, applications, or any services related to the terms of service of G Million. Therefore, the Company collects various information when users register, create an account, or subscribe to the Company's services to protect user operations and ensure convenience and efficiency for users. Users are advised to read these terms of service carefully before registering an account with G Million for the best experience. By activating this service or account, you agree to and accept all the terms set by the Company. If you do not agree with the terms of service established by the Company, please choose to cancel your subscription to the Company’s services. G Million reserves the right to modify the services at any time, with prior notice given to users to ensure acceptance. If users continue to use G Million’s services, the Company will consider that users have accepted the new terms of service. Therefore, the Company recommends that users regularly review the terms of service.

2. Legal Age for Using the Service

If the user is under the age of 18, or considered a “minor” under the laws of the country where the user resides, the user must obtain parental consent to use the services of G Million. The parent or guardian must read and fully understand the terms of service before registering for the Company’s services. Once the parent or guardian accepts the services, they will be responsible for all use of the account and services by the user under their guardianship. Therefore, if the parent or guardian cannot accept the Company’s terms of service, please do not register for the services of G Million.

3. Use of RetoHub

3.2 - Users may not interfere with or attempt to access the computer systems or networks used by the Company or other users without authorization.

3.3 - All personal data provided by members to the Company will be processed in accordance with the Company's privacy policy. If members have any questions or complaints regarding the Company's processing of personal data, they can notify the Company in writing.

3.4 - Mileage top-up and withdrawal can be done through the Company's contracting partner, SCB Payment Gateway, which is an electronic payment service provider.

3.5 - The Company uses necessary cookies to make the website function. Cookies are small text files placed on your device (e.g., computer, smartphone, or other electronic devices) when you use our website. Necessary cookies enable essential features such as security, network management, and accessibility. You can disable these features by changing your browser settings, but this may affect the functionality of the website.

3.6 - The Company is setting up analytics and advertising cookie options that help us better customize our products and services. For example, third-party cookies provided by Google Analytics, Google Ads, Google Tag Manager, Bing, Reddit, Facebook, AddThis, and Microsoft Azure. The third-party cookies we use help us improve our website by collecting and reporting information about how you use it. These cookies collect data in an anonymous form.

3.7 - Third-Party Rights: Users may not infringe upon the rights of third parties in any way by using the Company’s services. If the Company determines that a user repeatedly infringes upon the rights of third parties or engages in actions that negatively impact the Company or other users, the user may be suspended or have their service contract terminated.

4. Member

4.1 - Privacy: Members' personal data will be processed and managed in accordance with the Company's privacy policy.

4.2 - If the Company determines that a member has violated the terms and conditions set by the Company, including these terms and conditions, the Company may restrict the member's use of the service, suspend, or terminate the service contract.

4.3 - No Transfer of Account and Password: Members must not sell, attempt to sell, offer, transfer, or transfer their account or password to a third party without prior written consent from the Company. If a member sells, offers to sell, gifts, assigns, or transfers in violation of this provision, the Company may suspend or delete the member's account or the account of the transferee.

5. Security

5.1 - The account information (ID) of users will be protected by a password to ensure the privacy and security of users. We have implemented various security measures to ensure that your personal information is safe, accurate, and protected from unauthorized access and misuse.

5.2 - The Company takes various steps to ensure that all collected data is secure and remains in its original form, meaning no alterations have been made. Access to this personal information is strictly controlled, and only employees who need to use this information for specific tasks will have access to data that can identify users.

5.3 - In some areas, we use SSL (Secure Sockets Layer) encryption that meets international standards to protect data transmission.

6. Transactions between Buyers and Sellers

6.1 - General Information: The Company provides a platform for trading items to facilitate interactions between sellers and buyers related to transactions of in-game items.

6.2 - Members are responsible for all terms and conditions (including payments, returns, warranties, shipping, insurance, fees, taxes, ownership, licenses, fines, permits, handling, transportation, and storage) that arise from the use of the website or the use of the website. You are fully responsible.

6.3 - The Company does not act as an agent for sellers or buyers in any transactions. The Company does not guarantee and is not responsible for the quality, stability, legality, or availability of goods or services sold on the website, the seller's ability to sell, or the buyer's ability to purchase.

6.4 - Risk Assessment: The Company operates and manages the system to ensure smooth and convenient services only. Users are directly responsible for transactions created between users with the information provided and registered by the users. In this regard, the Company is not liable.

6.5 - Taxes: You are responsible for all sales and use taxes and any other taxes incurred as a result of your use of the website.

7. Fees

7.1 - Seller and Buyer Fees: The Company publishes a separate fee policy for service usage on the Fees and Payments page. The Company may change the fees from time to time by posting the changes on the website 3 days in advance. Temporary event fee policies may not be announced in advance.

7.2 - Others Users must pay all fees and taxes related to the Company's services according to the payment methods registered with the Company within the payment deadline. If a member fails to pay the fees and taxes, the Company may charge late fees from the member.

8. Limitations of Liability

Under no circumstances shall the Company be liable, whether in contract, warranty, tort (including but not limited to negligence, whether active, passive, or imputed), product liability, strict liability, or any other legal theory, for any loss of use, profits, revenue, goodwill, or anticipated savings, or for any indirect, incidental, special, or consequential damages (including but not limited to loss of data, service interruption, computer, mobile phone, or other device malfunction) arising out of or in connection with the use or inability to use the service, including but not limited to any damages resulting from the above, even if the Company has been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold us harmless, including our affiliates or group companies, directors, officers, shareholders, employees, agents, service providers, customers, and contractors, from any losses, claims, and expenses (including reasonable legal fees) arising from your actions in the game and services. If you violate the terms and conditions of this agreement or infringe on the rights of other users, you will be responsible for indemnifying the damages incurred, without the right to dispute.

10. Applicable Law and Dispute Resolution

This agreement is governed by and interpreted in accordance with the laws of Thailand. In the event of any dispute, controversy, or claim arising out of or relating to this agreement, or the interpretation, enforcement, performance, or breach thereof, the courts of Thailand shall have jurisdiction to settle such disputes.

11. Modifications

Modifications shall take effect immediately upon being posted on our website. We may make changes at any time, and users should regularly check our website to review this agreement. If any modifications are not acceptable, users may terminate the agreement. Continued use of the services after any modifications have been posted will be considered as acceptance of those modifications.

12. Intellectual Property Rights

All present and future rights conferred by statute, common law, or equity in or in relation to copyrights and related rights, trademarks, designs, patents, inventions, goodwill, and the right to sue for passing off, rights to inventions, usage rights, and all other intellectual property rights, in each case whether registered or unregistered, and including all applications and rights to apply for and be granted rights, to claim priority from such rights, and all similar or equivalent rights or forms of protection and any other results of intellectual activity in any part of the world, now existing or in the future. This agreement does not transfer any intellectual property owned by G Million or third parties, and all rights, title, and interest in and to such property will remain (as between the parties) solely with G Million. All trademarks, service marks, graphics, and logos used in connection with the mobile application and services are trademarks or registered trademarks of G Million or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the mobile application and services may be the trademarks of other third parties. Your use of the mobile application and services grants you no right or license to reproduce or otherwise use any of G Million’s or third-party trademarks.

13. Contact Us

If you have any questions, feedback, suggestions, or wish to report violations or anything related to this agreement or our game and service offerings, please contact us at G Million Co., Ltd., Office Address: No. 89, 8th Floor, Room 801, AIA Capital Center Building, Ratchadaphisek Road, Dindaeng Subdistrict, Dindaeng District, Bangkok 10400, Thailand. Email: [email protected].